Mosco v2 — 20 AI agents running your business
Our biggest release yet. Twelve core agents plus eight new universal agents cover reception, dispatch, follow-up, reviews, training, compliance, warranty, and fleet — all operating the seven tools you already use.
Six months ago Mosco was an AI receptionist. Today it's an operating system — a team of twenty specialized agents covering every function of a service business, from the first 2 AM emergency call to end-of-month compliance reports.
We shipped the Core 12 — Frontline, Dispatcher, The Closer, Growth, Lead Profiler, Vision Estimator, Service Advisor, CFO, Procurement, Insurance, HR, Analyst — alongside eight new universal agents: Customer Success, Training Coach, Knowledge Manager, Reputation Guardian, Scheduling Optimizer, Compliance Officer, Warranty Tracker, and Fleet & Equipment.
What's active today
Five agents are live in production across HVAC, Auto, Appliance Repair, Med Spa, and Martial Arts shops: Frontline (answering), Dispatcher (routing), The Closer (follow-up), Growth (reputation), and Lead Profiler (0–100 scoring).
The other fifteen ship on a published roadmap: one in Q2 (Vision Estimator), six in Q3, eight in Q4 and beyond. Every agent page on our site carries its status honestly — no "coming soon" without a quarter.
Why twenty, not one
A single "do-everything" AI is brittle. Narrow specialists with shared memory and a router in front are how you get to production reliability. Each Mosco agent is a Python module with its own prompt, tool access, memory scope, and escalation rules — so when Frontline doesn't know the answer, it hands off cleanly to a human or to a more specialized agent, not to a hallucination.
What you can do this week
- Turn on Frontline and connect Twilio. Every call answered in 28 seconds.
- Wire Housecall Pro — Dispatcher routes jobs to the right tech with parts already on the truck.
- Let The Closer run a seven-day sequence over SMS + email on every lead.
- Open the Custom Agents builder and create your own scheduled reports.
If you're already a customer, these agents show up in your dashboard's Fleet tab with status badges. If you're not, book a 15-minute demo — we'll wire you up live on the call.