Every missed message is a missed job. Unified Inbox brings SMS, WhatsApp, Facebook, Instagram, and voice calls into one thread so nothing slips through.
Live Preview
Watch how AI handles incoming messages across all channels in real time: WhatsApp, SMS, Facebook, all in one thread.
Features
Built for service businesses that need to respond fast across every channel
SMS, WhatsApp, Facebook, Instagram, voice calls, and website chat, all in a single conversation view.
New messages are automatically routed to the right team member based on channel, topic, or availability.
Messages appear instantly across all devices. No refresh needed. Your team stays in sync.
Find any conversation, contact, or message in seconds with full-text search across all channels.
Assign conversations to specific team members with notes, tags, and priority levels.
Pre-built and custom templates for common responses. Send consistent, professional replies in one click.
Use Cases
Customers reach out on WhatsApp, call your number, and DM on Instagram. Your team sees it all in one place.
New leads get a response in under 30 seconds, no matter which channel they use to reach you.
Hand off conversations between team members with full context. No more 'what did they say?' moments.
AI handles incoming messages when your team is off the clock. Customers never wait until morning.