How Mosco.ai uses cookies and similar technologies
Last updated: February 2026
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the owners of the site.
Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies"). Cookies can remain on your device for different periods of time. Some cookies are "session cookies," meaning they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are "persistent cookies," meaning they survive after your browser is closed and can be used by the website to recognize your device when you reopen your browser and browse the internet again.
Mosco.ai uses the following categories of cookies on our website and platform:
These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, the services you have requested cannot be provided. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly. This includes remembering your language preferences, region, and display settings.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
The following table describes the specific cookies used on the Mosco.ai platform:
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| mosco_session | Essential | Session | Maintains your authenticated session while using the platform |
| mosco_csrf | Essential | Session | Protects against cross-site request forgery attacks |
| mosco_preferences | Functionality | 1 year | Stores your display preferences such as theme, language, and layout settings |
| mosco_consent | Essential | 1 year | Records your cookie consent preferences |
| _ga / _ga_* | Analytics | 2 years | Google Analytics cookies used to distinguish users and sessions for site performance analytics |
| _gid | Analytics | 24 hours | Google Analytics cookie used to distinguish users |
| __stripe_mid | Essential | 1 year | Stripe payment processing cookie for fraud prevention and secure transactions |
| __stripe_sid | Essential | 30 minutes | Stripe session cookie for payment processing |
In addition to our own cookies, Mosco.ai uses cookies from the following third-party services. Each third party operates under its own cookie and privacy policy:
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your use of our site, including your IP address (which is anonymized). This data is transmitted to and stored by Google. For more information, see Google's Privacy Policy.
We use the Facebook Pixel to measure the effectiveness of our advertising campaigns on Facebook and Instagram, to deliver targeted advertisements, and to understand actions people take on our website. Facebook's cookies enable us to serve relevant ads to users who have visited our site. For more information, see Facebook's Cookie Policy.
We use Intercom for customer support and messaging. Intercom uses cookies to identify returning visitors, maintain chat sessions, and provide personalized support experiences. For more information, see Intercom's Privacy Policy.
We use Stripe for payment processing. Stripe sets cookies that are essential for fraud detection and to ensure secure payment transactions. For more information, see Stripe's Privacy Policy.
You have several options for managing and disabling cookies:
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete cookies, or alert you when a cookie is being placed. The specific steps vary by browser:
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, which prevents your data from being used by Google Analytics.
You can opt out of interest-based advertising by visiting the Digital Advertising Alliance, Network Advertising Initiative, or Your Online Choices (for EU users).
Please be aware that disabling or deleting cookies may affect the functionality of our website and platform. Essential cookies are required for basic features such as authentication and security. If you disable essential cookies, you may not be able to use certain features of Mosco.ai.
When you first visit Mosco.ai, you will be presented with a cookie consent banner that allows you to accept or customize your cookie preferences. You may choose to accept all cookies, reject non-essential cookies, or customize your preferences by category.
Your consent preferences are stored in the mosco_consent cookie and will be remembered for subsequent visits. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
For visitors from the European Economic Area (EEA), United Kingdom, and other jurisdictions that require consent, non-essential cookies will not be placed until you have provided your explicit consent, in compliance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable laws and regulations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via a cookie consent banner or other notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies.
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Mosco.ai
Email: contact@castells.media
Related Legal Documents: