Speed Dialer

Speed Dialer is an integrated calling system powered by Twilio. Purchase phone numbers, build automated call workflows, and run outbound campaigns, all from within Mosco.

1. Phone: Purchase or connect a phone number via Twilio

2. Workflow: Build call automation rules (IVR, routing, recording)

3. CRM: Link calls to contacts and deals automatically

4. Team: Set permissions for who can make/receive calls

5. Timeline: View call history and recordings

6. Dashboard: Monitor call metrics (volume, duration, outcomes)

- AI-powered outbound calling: The Growth Agent can call leads automatically

- Call recording and transcription

- Voicemail detection and drop

- Call transfer to human agents

- Click-to-call from any contact or deal

- Call analytics: talk time, connection rate, best times to call

Create outbound campaigns:

1. Select a contact list or pipeline stage

2. Set the calling schedule (time windows, max attempts)

3. Choose the agent or rep to make calls

4. Launch and monitor results in the dashboard